1. Information We Collect

When you use Kairos Prestige, we may collect information that you provide directly to us, including:

• Name;
• Billing and shipping address;
• Email address;
• Telephone number;
• Order and transaction information;
• Customer support communications;
• Information submitted through forms on our website.

We may also automatically collect certain technical information, such as your IP address, browser type, device information, website activity, referring pages, and interactions with our store.

2. Payment Information

Payments are processed through Shopify and/or third-party payment providers available at checkout.

Kairos Prestige does not directly store your complete credit or debit card details. Payment providers process payment information according to their own privacy and security practices.

3. How We Use Your Information

We may use personal information to:

• Process and fulfill orders;
• Process payments and transactions;
• Arrange shipping and delivery;
• Provide order and tracking updates;
• Respond to customer service requests;
• Prevent fraud, abuse, and unauthorized transactions;
• Improve our website, products, and customer experience;
• Comply with applicable legal and regulatory obligations;
• Send marketing communications where permitted by law or with your consent.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics technologies, and similar tools to operate the store, remember preferences, understand website usage, measure performance, and support advertising activities.

Depending on your location, you may have the ability to manage or reject certain non-essential cookies through available cookie controls or your browser settings.

5. Advertising and Analytics

We may work with advertising and analytics providers to understand how customers interact with Kairos Prestige and to measure or improve advertising campaigns.

These providers may use cookies, pixels, or similar technologies to collect information about interactions with our website, subject to applicable law and your privacy choices.

6. How We Share Information

We may share personal information with service providers when reasonably necessary to operate our business, including:

• E-commerce and website providers;
• Payment processors;
• Shipping and logistics providers;
• Customer support providers;
• Analytics and advertising providers;
• Fraud prevention and security providers;
• Professional advisers and authorities when legally required.

We do not disclose personal information to third parties except as described in this policy, as necessary to provide our services, or as required or permitted by applicable law.

7. Shopify

Our store is hosted by Shopify, which provides the e-commerce platform that enables us to offer our products and services online.

Shopify may process certain personal information in connection with your use of our store in accordance with its own privacy practices and applicable data protection laws.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on where you live, applicable privacy laws may provide rights regarding your personal information, including the right to:

• Request access to personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of certain personal information;
• Withdraw consent where processing is based on consent;
• Object to or restrict certain processing activities;
• Request information about how your data is used or shared.

These rights may be subject to exceptions and limitations under applicable law.

11. International Data Transfers

Because we use service providers that may operate internationally, personal information may be processed or stored in countries other than the country where you live.

Where required, appropriate safeguards may be used for international transfers of personal information.

12. Children's Privacy

Our services are not intended to knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us so the matter can be reviewed.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, technology, or legal requirements.

The updated version will be published on this page when changes are made.